Privacy Policy

Effective Date: January 1, 2026

Last Updated: March 13, 2026

Shiraz Rug (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us when visiting or using our website.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your personal information when interacting with our website.

Our website address is:

https://shirazrug.ca

By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

This policy is designed to comply with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

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1. Information We Collect

When you visit, browse, or make a purchase on our website, we may collect certain types of information.

Personal Information

Personal information refers to information that identifies you as an individual. We may collect personal information when you:

• Place an order

• Contact us

• Subscribe to newsletters

• Request information

• Interact with customer support

This information may include:

• Full name

• Email address

• Phone number

• Billing address

• Shipping address

• Order details

• Purchase history

• Payment confirmation information

Payment details are processed securely through trusted payment providers. We do not store full credit card numbers on our servers.

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Automatically Collected Information

When you browse our website, certain technical information may be collected automatically, including:

• IP address

• Device type

• Browser type

• Operating system

• Pages visited

• Time spent on pages

• Referring websites

• Interaction with website features

This information helps us analyze website performance and improve the user experience.

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2. How We Use Your Information

The information we collect may be used for several purposes, including:

• Processing and fulfilling orders

• Providing customer service and support

• Communicating about orders or inquiries

• Sending order confirmations and shipping updates

• Improving our website and services

• Analyzing website usage and customer behavior

• Preventing fraud and unauthorized transactions

• Sending marketing communications if you subscribe

We only collect and use personal information when necessary to operate our business and provide services to our customers.

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3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience.

Cookies are small data files stored on your device that help websites remember user preferences and improve functionality.

Cookies may be used to:

• Remember visitor preferences

• Improve website performance

• Analyze website traffic

• Understand visitor behavior

• Provide a more personalized browsing experience

By using our website, you consent to the use of cookies as described in this Privacy Policy.

Most web browsers allow users to control or disable cookies through browser settings. However, disabling cookies may affect certain features of the website.

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4. Website Analytics

We may use analytics services to understand how visitors interact with our website.

These services may include tools provided by companies such as Google, including Google Analytics.

Analytics tools help us collect information such as:

• Website traffic patterns

• Popular pages and products

• User navigation behavior

• Website performance metrics

This information is used solely for improving website functionality and enhancing the overall user experience.

Analytics data is generally collected in aggregated and anonymized form.

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5. Payment Processing

All payments made through our website are processed by secure third-party payment providers.

These providers use industry-standard encryption and security technologies to protect financial information.

Shiraz Rug does not store or retain full credit card numbers or sensitive payment credentials on its servers.

Payment providers may have their own privacy policies governing how financial information is processed.

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6. Sharing of Personal Information

We respect your privacy and do not sell, rent, or trade personal information.

However, we may share limited information with trusted service providers when necessary for business operations.

These may include:

• Payment processing providers

• Shipping and delivery companies

• Website hosting providers

• Analytics service providers

• Technical support providers

These service providers receive only the information necessary to perform their services and are required to protect personal data.

We may also disclose personal information when required by law, legal process, or government request.

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7. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect personal information.

Our security practices may include:

• SSL encryption for secure data transmission

• Secure hosting infrastructure

• Restricted access to sensitive information

• Monitoring systems to detect suspicious activity

While we take strong precautions, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

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8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy.

Personal data may be retained for purposes including:

• Order processing and customer support

• Accounting and tax obligations

• Legal and regulatory compliance

• Fraud prevention and security

When personal information is no longer required, we take reasonable steps to securely delete or anonymize it.

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9. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.

These rights may include:

• Requesting access to your personal data

• Requesting corrections to inaccurate information

• Requesting deletion of personal data

• Opting out of marketing communications

If you would like to exercise these rights, please contact us using the contact information provided below.

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10. Children’s Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

If we become aware that personal information from a child has been collected without parental consent, we will take appropriate steps to remove the information.

Parents or guardians who believe their child has provided personal information should contact us.

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11. External Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or policies of external websites. We encourage users to review the privacy policies of any third-party websites they visit.

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12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, services, or legal requirements.

When changes are made, the Last Updated date at the top of this page will be revised.

We encourage visitors to review this Privacy Policy occasionally to stay informed about how we protect personal information.

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13. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Shiraz Rug

Email: shirazrug.ca@gmail.com

Phone: +1 (604) 441-5055

Address: 1918 Trafalgar St, Vancouver, BC V6K 3S3 

Canada